UNAUTHORIZED ACCESS

It is important that you protect against unauthorized access to your password and to your computer. If you use the website, you agree that (1) you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer; and (2) you agree to accept sole responsibility for all activities that occur under your account or password. Please be sure to sign off when you are finished using a shared computer.

REGISTRATION OF MINORS

Registration of minors (ages 12-18) must be completed in person at the studio with a parent or legal guardian present. In the event that any staff or agent of RESILIENCE X LLC learns any personal information has been submitted to the website from a child under the age of 13, that information will be deleted as quickly as reasonably possible. RESILIENCE X LLC does not seek or share personal information from minors through this website.

If you are between the ages of 13 and 18, you may register on our website only with the involvement of a parent or guardian as well as a waiver signed in person at the RESILIENCE X LLC studio.

ELECTRONIC COMMUNICATIONS

RESILIENCE X LLC reserves the right to refuse, terminate accounts, remove or edit content, or cancel orders in its sole discretion. When you visit RESILIENCE X LLC, or send emails to an associated account, you are communicating electronically, and therefore consent to receive communications electronically. RESILIENCE X LLC will communicate with members by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

At RESILIENCE X LLC we respect your privacy. We do not share, rent, sell, or otherwise use any personal information you have given us to any third party without your permission, except when required by law, subpoena or other legal processes, or in order to protect the safety of the public. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented. Since this policy may change over time as we modify or expand our services, we suggest that you check from time to time in order to understand how we treat your personal information. Your use of this website and its services constitute your agreement to the terms of our privacy policy. If we decide to change those policies, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of this website and its services constitute your agreement to any such changes. We will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. We will use this information in order to customize and enhance the services we offer to customers. Examples of such information are: name, age, gender, business, home or postal address, e-mail address, phone numbers, and travel preferences. We may share non-personal aggregate, or summary, information regarding customers with partners or other third parties, but we do not sell or share any information at the individual customer level.

WHAT INFORMATION DO WE COLLECT?

Currently, resilienceten.com gathers information (such as name, e-mail address and zip code) strictly for contact purposes when users opt to fill out an e-mail submission form to inquire about our company and about membership. In some cases, we ask for other optional information including additional contact information and certain demographic information (such as phone number and gender). If you provide your mobile telephone number you are providing consent to receive SMS text alerts from RESILIENCE X LLC and you confirm that you are the customary user of the phone number submitted. Text alerts may be sent using an automated dialing system. Your consent is not a condition of purchasing any goods or services, and may be revoked at any time, including by responding STOP to any SMS text alert you receive. Message and data rates may apply.

HOW DO WE USE YOUR INFORMATION?

We may use your information to communicate special offers, promotions and information about our company to you via email and/or via text message. If you do not wish to receive emails you will have the option to opt out of future mailings (see the section below). If you do not wish to receive text messages you may revoke your permission at any time, including by responding STOP to any SMS text alert you receive. Message and data rates may apply. We may also use your information to compile usage statistics and other data regarding the use of web site services. We will not share your personally identifiable information with third parties, outside of the limited circumstances referenced in the paragraphs below. We may, however, share with partners aggregated statistical data that includes users' demographic information but does not identify them. We reserve the right to provide any and all such aggregated and non-individually identifiable data to third parties.

HOW DO WE USE YOUR EMAIL INFORMATION?

At RESILIENCE X LLC we respect your concerns about privacy. We collect email information to provide a more personalized and relevant experience. If you give us your email address when you inquire about membership, request a trial pass, or sign up, we will send you emails about exclusive offers, and news at RESILIENCE X LLC. If you have previously opted out of receiving emails from us, providing updated information will act as an 'opt back-in'. If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you. Please note that you will continue to receive Member Services related communications as it pertains to your member account. RESILIENCE X LLC may use any of your contact information held on file (including Email, Mailing, Phone) to communicate with you in relation to day to day administrative activities, such as freeze requests, online purchases and important service alerts. RESILIENCE X LLC never sells or rents your name, e-mail address, or any other personally identifiable information to third-parties.

WE ONLY SHARE USER INFORMATION IN THE WAYS DESCRIBED BELOW:

Agents: We may employ other companies and individuals to perform functions on our behalf. We will disclose your personally identifiable information to third parties for tracking purposes, to charge your credit card (or process your check or money order, as appropriate), fill your order, improve the functionality of our site, perform statistical and data analyses, deliver your order and deliver promotional emails to you from us, removing repetitive information from customer lists, providing marketing assistance and providing customer service. For example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service to deliver products that you ordered. They have access to personal information needed to perform their functions, but may not use it for other purposes.

PROTECTION OF RESILIENCE X LLC:

We release account and other personal information when we believe release is necessary to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of RESILIENCE X LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

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